Who we are
Our website address is: https://telepharmacy2u.com.
1. Information We Collect
1.1 Personal Information
When you use our services, we may collect:
- Name, email, and phone number (for consultations and purchases).
- Address (for medication delivery).
- Medical information (prescriptions, consultation details, and health history shared during telemedicine).
- Payment details (processed securely via third-party payment gateways).
1.2 Non-Personal Information
We may also collect anonymous usage data, such as website traffic and browsing behavior, to improve our services.
2. How We Use Your Information
We use your data to:
✔ Process medication orders and consultations.
✔ Contact you for appointment confirmations or follow-ups.
✔ Improve our website experience.
✔ Comply with legal and regulatory requirements.
3. Data Security & Protection
- We implement industry-standard encryption and security measures to protect your information.
- Only authorized personnel have access to sensitive data.
- We do not sell or share your personal information with third parties, except as required by law.
4. Data Retention
- We retain customer data only as long as necessary to fulfill our services.
- You may request deletion of your personal data by contacting support.
5. Third-Party Services
We may integrate third-party services such as:
- Payment processors (e.g., Flutterwave, Paystack)
- Video call providers (Zoom, Google Meet)
These services have their own privacy policies, and we encourage you to review them.
6. Your Rights
You have the right to:
✔ Request access to your data.
✔ Correct inaccuracies in your information.
✔ Request deletion of your data (subject to regulatory requirements).
7. Cookies & Tracking
- Our website uses cookies to improve user experience.
- You can disable cookies in your browser settings, but this may affect functionality.
8. Updates to Privacy Policy
We may update this policy periodically. You will be notified of significant changes.
9. Contact Information
For privacy-related inquiries:
📧 Email: info@telepharmacy2u.com
📞 Phone: +2348142900377